Assistant Facilities Manager

Job ID

165493

Posted

17-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Dublin - Dublin - Ireland

Responsible for the day-to-day management of all services for the client buildings, ensuring that all vendor service levels are maintained and that KPI targets are met.

Role Summary:

• Ensure all vendors deliver services in line with the contractual obligations

• Resolve any supplier issues directly with vendors

• Responsible for client presentation areas

• Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels

• Notate and report all findings in a monthly report

• Raise Purchase Orders and process / endorse client invoicing

• Ensure a working escalation process is in place and establish a rota for call outs

• When required, escalate any emergencies connected with the facilities or equipment

• Co-ordinate access of Vendors with assistance from client security team

• Ensure office equipment is in working order and has sufficient supplies

• Office inspections, recording any faults

• Carry out cleaning audits in conjunction with the cleaning Vendor

• Assist in keeping FM Location Operational Manual and Playbooks up to date

• Ensure a professional / courteous working relationship is maintained with the Landlords and their representatives

• Responsibility for the continual development of the FMC

• Ensure all kitchens are fully stocked with provisions and any shortfalls are identified

• Setting of targets and training for the FMC

• Ensure that all vendors passes are returned to client and NDA’s are completed / filed

• Manage client expectations around cover for client events and specific requirements

• Identify service shortfalls and bring to the attention of the CBRE leadership team

• Ensure that all PPM’s are carried out as scheduled

• Manage the outsourced postal service; Manage the courier service and relationship for the client

Experience Required:

• Strong experience in an FM or related services environment

• Good knowledge of Facilities Management SLA's / KPI's

• Experience in dealing with suppliers / contractors

• PC literate – Microsoft suite

• Good understanding of FM service contracts and negotiations

• Strong communicator with confident oral and written skills

• Good administration skills with an eye for detail

• Strong customer service ethic

• Team player mind-set

• Ability to work to pressured deadlines and take on challenges when required

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)