Job Information
University of Kentucky Pharmacy Patient Support Rep/OnCall/UKHC in Lexington, Kentucky
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
| Job Title | Pharmacy Patient Support Rep/OnCall/UKHC |
|---|---|
| Requisition Number | DU11563 |
| Department Name | H5000: CHANDLER - RETAIL PHARMACY |
| Work Location | Lexington, KY |
| Salary Range | $17.50-$27.31 |
| Type of Position | Temporary |
| Position Time Status | On Call |
| Required Education | HS |
| Required Related Experience | 2 years |
| Required License/Registration/Certification | None |
| Physical Requirements | This position requires use of a computer workstation, completion of tasks with repetitive motions. |
| Shift | Primarily day shift; Monday through Friday |
| Job Summary | Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope. |
| Skills / Knowledge / Abilities | |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | |
| Deadline to Apply | 12/15/2024 |
| University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- Please choose the answer that best describes your years of paid, full-time employment experience in securing, implementing, or optimizing electronic medical records (EMR) or other health information technology.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- Do you have training and/or experience with Epic?
- Yes
- No
- Do you have experience with customer service in an academic or other professional setting where it was necessary to deal with the public by phone and/or in-person?
- Yes
- No
Applicant Documents
Required Documents
- Resume
Apply Here: https://www.click2apply.net/LwAOmVC2EO66JTmKNfqqGp
PI240060426