Description

AWS is looking to hire a motivated and enthusiastic Network Field Technician to join the growing team within infrastructure delivery as part of delivering AWS date centers deployments.

This full-time position will have you working with internal customers, vendors as well as coordinating regional resources to promote smooth project execution in association with Technical Program managers. The role responsibilities will include scaling support of data center locations and be responsible for day to day assistance with capacity management.

Reporting to the ID Manager, you will be required to:

Be prudent and be competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity all combined with a proven project delivery methodology.

Follow agreed timelines as there is high levels of autonomous work where you will need to be comfortable working individually to ensure the stability and sustainability of AWS next-generation networks.

Have the desire to work with established best practices to refine operational procedures, develop new tooling and always think about ways to improve the current process.

Have the desire to work in an organized and collaborative environment is essential for success.

Move and lift computer equipment weighing up to (15- 20kg)

Perform cabling, labeling, certification and patching of server positions to network equipment.

Perform inventory of onsite tools and materials.

Participate in the migration, basic configuration and roll-out of new or upgraded hardware.

Manage/Update work through ticketing system and workflows

Partner with multiple stakeholders to remove project obstacles

In return you will have mentoring, coaching and career development opportunities as you work closely with AWS Network Engineering & Network Technical Project Manager teams to ensure fast, smooth roll out of new designs and products.

Learn more about our global infrastructure here: https://infrastructure.aws/

About the team

Melbourne Team

We are open to hiring candidates to work out of one of the following locations:

Melbourne, VIC, AUS

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience

• 1+ years of computer networking experience

• High school or equivalent diploma

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.