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Daimler Trucks North America Quality Manager (L5) in Plainfield, Indiana

When you join Daimler, you become an agent of change within our global community of people working to create a cleaner, safer, and more efficient world for today and tomorrow. Through innovation at all levels, our teams ensure our world-changing brands continue to increase the quality of life and the business success of our customers, their customers, and the world around them. The Daimler Trucks North America (DTNA) brand portfolio is second to none, and includes Freightliner Trucks, Western Star Trucks, Detroit engines and components, Thomas Built Buses and Freightliner Custom Chassis.

We are the undisputed leader in the commercial vehicle market and the industry’s technology trendsetter. Empowered by purpose, DTNA employees drive a Technology Revolution through innovative products and a customer-centric culture. Our dedication to our customers and society does not end once our products hit the road. That’s because we believe that business success and social responsibility go hand in hand. We immerse ourselves in our customer’s experience, and support the environmental responsibilities of our sites to ensure our products are the reliable, sustainable and the desired tools of the future.

Job Overview

Plant-level Quality Manager to lead all aspects of the quality management system, while providing support and leadership to other areas within the business.


  • Develop, implement, and maintain a standardized, organization-wide quality management system to the requirements of ISO9001:2015.

  • Manages the Quality organization by providing work direction for all employees within the Quality Department including APL and non-APL positions.

  • Is a member of plant management and provides leadership, support and input into plant level decisions and overall plant direction within the vision of AMS leadership.

  • Interacts regularly with Engineering, Manufacturing and Service functions to establish quality standards for product release, raw materials, work in process and finished goods.

  • Regularly reports, to plant level management, the state of the quality management system and any output metrics such as warranty results and customer concerns.

  • Is the quality liaison providing support and leadership for Continuous improvement efforts and TOS implementation.

  • Communicates with all levels of customers including Parts Distribution Center, Distributor/Dealers and Owners.

  • Review and approval of Process Deviation, Material Deviations, and Engineering Change Orders.

Basic Qualifications (Required Skills & Experience)

  • Bachelors’ degree in engineering, business, production management or related degree required

  • Four years of experience in manufacturing quality management systems required

  • Excellent oral and written communication skills required

  • Up to two years of supervisory/management experience required

  • Proficient analytical and problem solving ability required

  • Excellent understanding of Quality Management Systems required

  • Strong leadership skills required

  • High level of interpersonal skills to work effectively with others and to motivate employees required

  • Familiarity with computer systems and all Microsoft Office applications required

  • An attached resume is required

Typical Minimum Experience Preferred (Desired Skills/Experience)

  • Ability to recognize and act upon opportunities or initiatives for business improvement (i.e. enhance product quality, material cost savings, increased sales, new business opportunities) preferred

Work Location Opportunity:

This position is open to consideration at the following locations:

  • Plainfield, IN

Daimler Trucks North America is firmly committed to developing a work environment that supports empowerment and inclusion for our current and future employees. We recognize that our ability to adapt will enable us to compete for a broader range of talent. Additionally, our business and the people who work within it will be successful and profitable if we remain agile and flexible in our approach to work.

To continue to build a great place to work for all, we are committed to a culture that supports flexibility and encourages a positive working environment that achieves the needs of our business and employees.

  • @on-site: You come into office 5 days per week. You have a dedicated desk for your laptop, monitor, family photos, plants, and anything else that makes your workspace truly yours.

Additional Information

  • Applicants must be legally authorized to work permanently in the U.S. at the time of application

  • Final candidate must successfully complete a pre-employment drug screen and criminal background check

  • EEO/Minorities/Females/Disabled/Veterans

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Organization: Daimler Trucks North America LLC

Title: Quality Manager (L5)

Location: Indiana-Plainfield

Requisition ID: DAI0000HH8