Daimler Trucks North America Scrum Master (L6) in Portland, Oregon
When you join Daimler, you become an agent of change within our global community of people working to create a cleaner, safer, and more efficient world for today and tomorrow. Through innovation at all levels, our teams ensure our world-changing brands continue to increase the quality of life and the business success of our customers, their customers, and the world around them. The Daimler Trucks North America (DTNA) brand portfolio is second to none, and includes Freightliner Trucks, Western Star Trucks, Detroit engines and components, Thomas Built Buses and Freightliner Custom Chassis.
We are the undisputed leader in the commercial vehicle market and the industry’s technology trendsetter. Empowered by purpose, DTNA employees drive a Technology Revolution through innovative products and a customer-centric culture. Our dedication to our customers and society does not end once our products hit the road. That’s because we believe that business success and social responsibility go hand in hand. We immerse ourselves in our customer’s experience, and support the environmental responsibilities of our sites to ensure our products are the reliable, sustainable and the desired tools of the future.
The Scrum master role works with the Aftermarket organizations to develop the best in class dealer service applications and systems. This position leads the DevOps process with the business owner, project managers, business analysts, and developers to develop product solutions for the business within an agile methodology. Responsibilities includes leading the sprint process, daily work prioritization, run support and issue resolution. This is a key position in supporting the Aftermarket vision of improved truck uptime and service optimization through service technician applications such as Express Write Up, Uptime Pro, Service Tracker, TechLit and Vehicle Information.
Work under supervision of the team lead and manager
Leads the team in Agile training and development; ensure team follows agreed upon Agile framework
Coordinates all Sprint activities including scrums, sprint planning, retrospectives and backlog development
Monitors status and progress; Escalates and tracks roadblocks; ensures action occurs
Develops process and governance for deployments
Ensures daily sprint scrums are organized, led on time and has a laser focus on the product owner’s requirements
Facilitates meetings and documents outcomes
Works with DTNA scrum teams to analyze business needs and documents business and systems requirements
Identifies and implements continuous improvement initiatives through optimization of processes and best practices
Leads the planning and use of collaboration tools such as Jira, Git and Confluence
Works with software and infrastructure integration teams to know and use CI/CD tool chain
Basic Qualifications (Required Skills & Experience)
Bachelor’s Degree in Computer Science or a related field from an accredited university/college required and 2 years of experience OR 4 years of relevant experience in lieu of degree required
Experience in Agile methods, sprint ceremonies and scrum principles
Excellent interpersonal, verbal, and written communication skills
Experience managing work in an issue tracking system such as Jira, TFS, RTC
An attached resume is required
Experience working in application development environment such as .Net, Java or mobile devices
Typical Minimum Experience Preferred (Desired Skills/Experience)
Prior experience with external and internal customers to understand their business practices and manage their expectations
Knowledge of dealer service business
Applicants must be legally authorized to work permanently in the U.S. at the time of application
Final candidate must successfully complete a pre-employment drug screen and criminal background check
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
Organization: Daimler Trucks North America LLC
Title: Scrum Master (L6)
Requisition ID: DAI0000HQX