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Daimler Trucks North America Scrum Master (L6) in Portland, Oregon

When you join Daimler, you become an agent of change within our global community of people working to create a cleaner, safer, and more efficient world for today and tomorrow. Through innovation at all levels, our teams ensure our world-changing brands continue to increase the quality of life and the business success of our customers, their customers, and the world around them. The Daimler Trucks North America (DTNA) brand portfolio is second to none, and includes Freightliner Trucks, Western Star Trucks, Detroit engines and components, Thomas Built Buses and Freightliner Custom Chassis.

We are the undisputed leader in the commercial vehicle market and the industry’s technology trendsetter. Empowered by purpose, DTNA employees drive a Technology Revolution through innovative products and a customer-centric culture. Our dedication to our customers and society does not end once our products hit the road. That’s because we believe that business success and social responsibility go hand in hand. We immerse ourselves in our customer’s experience, and support the environmental responsibilities of our sites to ensure our products are the reliable, sustainable and the desired tools of the future.

Job Overview

The Scrum Master in the Cloud Computing and Emerging Technologies Team is responsible for managing the backlog for the team and coaching the team on best practices and principals of Agile and Scrum as well as communicating program status and strategy. A successful candidate is a motivated self-starter with excellent customer service, communication and change management skills; as well as a logical and practical approach to finding solutions that drive end-user efficiency.


  • Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.

  • Promotes team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.

  • Responsible for ensuring Scrum and Agile are understood and the team adheres to Scrum theory, practice, and guidelines.

  • Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.

  • Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.

  • Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

  • Contributes to the advancement and improvement of Agile practices within the organization.

  • Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Backlog Refinements, Sprint Review, and Sprint Retrospective.

  • Responsible for Demand Management of new service and feature requests ensuring transparency and customer focused communication

  • Manages backlog with Project Owner or Team Lead.

  • Responsible for creation and management of customer communication and collaboration platforms

  • Responsible for creation and management of internal team communications and collaboration platforms

  • Create customer directed content for communication of feature releases, service updates, update newsletters, feature roadmaps and cloud strategy.

  • Act as champion for user experience in communicating service, project and program status

  • Create and assist team members in development of status reports, presentations and feature updates for management and customer consumption

  • Manages onboarding and off boarding of resources.

Basic Qualifications (Required Skills & Experience)

  • Bachelor’s Degree from an accredited university/college with 2 years of professional experience OR 4 years related experience in IT required

  • 1 years of Agile Scrum Masterexperience or 2 years related experience in Agile Project Management required

  • Experience with Software Development and Collaboration Tools (such as Jira/Confluence, Azure DevOps Boards, or Git) required

  • Exemplifies and promotes Agile values and principles required

  • Outstanding communication, facilitation, negotiation, and coaching skills required

  • Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices required

  • Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques required

  • Planning and problem solving with product management and delivery teams required

  • Knowledge of User Experience principles such as visual communication, presentation, empathy mapping and user journey mapping required

  • Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques required

  • Experience preparing and presenting strategic and technical information required

  • Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel

  • An attached resume is required

Typical Minimum Experience Preferred (Desired Skills/Experience)

  • 2-4 years of relevant experience preferred

  • A plus but not required: a working knowledge of the automotive industry preferred

Additional Information

  • Applicants must be legally authorized to work permanently in the U.S. at the time of application

  • Final candidate must successfully complete a pre-employment drug screen and criminal background check

  • EEO/Minorities/Females/Disabled/Veterans

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Organization: Daimler Trucks North America LLC

Title: Scrum Master (L6)

Location: Oregon-Portland

Requisition ID: DAI0000HQZ